Privacy Policy

1. Introduction

Welcome to Prime Stay Properties website. We are committed to protecting your privacy and ensuring the responsible use of your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection laws.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our home rental website https://primestayproperties.io/listings and related services.

By using this Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect the following personal information directly from you:

• Full name
• Email address
• Phone number
• Residential address
• Payment details
• Identification documents (e.g., NIN, international passport, driver's license)
• Profile photo and rental preferences

b. Automatically Collected Data

We also collect technical data such as:

• IP address
• Browser and device information
• Date and time of access
• Location data (if enabled on your device)
• Usage data (pages visited, searches, clicks)

c. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, track usage, and improve our services. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information collected for the following purposes:

• Facilitate property listings, bookings, and rental transactions
• Verify user identities and prevent fraud
• Process payments securely
• Communicate with users regarding bookings, support, and promotions
• Improve our Site and user experience
• Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds under the NDPA:

• Your consent
• Performance of a contract (e.g., rental agreement)
• Legal obligation
• Legitimate interests (e.g., fraud prevention, service improvement)

5. Sharing Your Information

We may share your personal information with:

• Property owners or guests involved in rental transactions
• Service providers (e.g., payment processors, hosting providers)
• Government or regulatory authorities where required by law
• Law enforcement agencies in cases of fraud or legal investigation

We do not sell your personal data to third parties.

6. Cross-Border Data Transfer

If your data is transferred outside Nigeria (e.g., for hosting or processing), we ensure such transfers comply with the NDPA, including using countries with adequate data protection levels or appropriate safeguards (such as standard contractual clauses).

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax or financial recordkeeping).

8. Your Data Protection Rights

Under Nigerian law, you have the right to:

• Request access to your personal data
• Correct or update inaccurate data
• Withdraw your consent (where processing is based on consent)
• Object to or restrict certain types of data processing
• Request deletion of your personal data
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise your rights, please contact us at privacy@primestayproperties.io.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we discover we have collected personal data from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or our practices. We encourage you to review it periodically. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact us through the contact details on the website.

If you believe your data rights have been violated, you may also contact:

Nigeria Data Protection Commission (NDPC)
https://www.ndpc.gov.ng